P4 Source Technical information to provide advice and guidance for a variety of faults

Printer Trouble shooting: 

Website trouble shooting of a printer failing to print or has a jam.

 

 

 

 

 

As you can see from this trouble shooting service it gives you a list of what might be the problem that the printer has, from paper jams to the printer being slow all we need to do is click on what problem we have to get an answer from the manual.

 

 

 

 

 

 

As you can see on the left we have the first line one on solving the problem of a printer not printing, straight forward bullet point’s help create an easy to follow and read giving clear instruction on what you the user needs to do, these will solve most peoples issues unless there is a more underlining problem.

If you continue to have problems there is a website for the printer under hp, support people able to give advice on what problem might be affecting your printer.

 

The small things might be the things in which trip people up something as small as not enough ink or it not being turned on, it’s best to check your printer that everything is set up all the lights should be on if they are red it is either off or running out.

This trouble shooting is for an HP printer if yours is of a different type there will be manuals on the internet or ones which came with the printer.

Pc Specialists computer troubleshooting:

Chat room to ask questions to a person on the other side live to find out how to fix an issue.

This is the forums in which we can look be it people we have live support on which we can ask questions that we wish to get an answer from, this is live support which is there to help people with their problems we can call up their service or we can email them to get more information in format version.

                                                              

Contact information for the user to use under contact us so you have the telephone number and email address

 

Internet computer troubleshooting.

Manual on how to fix a problem that might be with the computer/ internet given with the router sent to the house on how issues with the internet can eb solved.

 

 

 

 

 

Installing or downloading something from the internet sometimes we can get problems errors is you will these three option can help using one of the three internet provides Explorer, Firefox or Chrome to download, option two is key as outdated Java might not let you on most things. A desktop App is a quick and easy way for people to download from.

These might be the problems causing an issue with downloading on the internet, a virus is most of the causes if it is a safe site you shouldn’t get this message, a virus scan fail will deem the website unsafe, a network error is something to do with your connection or the server giving the information.

Authentication to some website might throw people of as they might need a code or password.

A forum to help those who have issues but arent getting the issue fixed by techincal support, forums are of people who might have similar problems and the ways in which they fixed the problem.

This is from Modb site used to help people within forums this helps give information on what problems are arising and the way in which they are solved, giving people the chance to talk to each other and gain information, they can personalise their work or games with the reassuring help of others that might have encountered various problem like it before.