M1 Keeping Fault logs

Fault Logs

What are fault logs, these are notes be it written or typed theses are taken down as an error comes in to help sort out what the problem is and how it has occurred and where is the source of it, once all the notes have been written it is tagged and can be used again if the same problem was to arise with another customer. There are ways of going at an error when the error arises it will give the option with a small arrow pointing down within the box allowing the person using the computer to see the error code, this is for the more advanced as they can look up the problem on google to find out if someone else has encountered the problem and the way to fix it, for the normal person it is best to call a technician to get the problem solved without damaging the computer.

If you are experienced or even a normal person being talked through the problem it’s best that you keep your own fault log this means the next time a fault like this occurs you will have the notes on how to deal with it instead of having to think back to how it was done, this can cause more faults if done wrong.

A computer will always give warning to problems they come in forms such as:

Red Sign: This is when the computer has a fault and will show it, telling you it can’t fix the problem itself, it will most likely tell you what is causing the error be it hardware or software within the computer, if not it can sometimes give an error code one which you can look up to find out the information. Once you have the information the next part is up to you in order to solve the problem be it uninstalling re-installing or calling a technician or getting a new piece or hardware if this is the problem.  

Yellow Sign: This isn’t as serious as a red, much like a traffic light it is the warring sign it can still run but is it safe? A red is the full stop it can’t run the yellow sign will give indication to the user on there is a problem and its best to get it fixed now rather than later. They can sometimes appear when you plug in USB’S if the software didn’t install right, they would affect the computer but it lets you know they typically look like a yellow triangle with a black exclamation mark in it.

Information signs:  These are to just tell you things that the computer is running fine and smooth, but always be wary if you have a fault log know that the computer might encounter and error and it’s best to know what you’ve install or uninstalled making if a fault was to arise what things are no longer needed and know would cause a fault making it easier to track it.

Just remember your fault log is the way to fix it, the less information you have put down or an awkward way of writing you will find it difficult to fix the problem if it is to come up in the future, make sure your fault logs is as accurate as you heard or wrote down from the internet gain as much information as you can so that when repeating the process it would take up most of your time.

What are fault logs, these are notes be it written or typed theses are taken down as an error comes in to help sort out what the problem is and how it has occurred and where is the source of it, once all the notes have been written it is tagged and can be used again if the same problem was to arise with another customer. There are ways of going at an error when the error arises it will give the option with a small arrow pointing down within the box allowing the person using the computer to see the error code, this is for the more advanced as they can look up the problem on google to find out if someone else has encountered the problem and the way to fix it, for the normal person it is best to call a technician to get the problem solved without damaging the computer.

If you are experienced or even a normal person being talked through the problem it’s best that you keep your own fault log this means the next time a fault like this occurs you will have the notes on how to deal with it instead of having to think back to how it was done, this can cause more faults if done wrong.

A computer will always give warning to problems they come in forms such as:

Red Sign: This is when the computer has a fault and will show it, telling you it can’t fix the problem itself, it will most likely tell you what is causing the error be it hardware or software within the computer, if not it can sometimes give an error code one which you can look up to find out the information. Once you have the information the next part is up to you in order to solve the problem be it uninstalling re-installing or calling a technician or getting a new piece or hardware if this is the problem.  

Yellow Sign: This isn’t as serious as a red, much like a traffic light it is the warring sign it can still run but is it safe? A red is the full stop it can’t run the yellow sign will give indication to the user on there is a problem and its best to get it fixed now rather than later. They can sometimes appear when you plug in USB’S if the software didn’t install right, they would affect the computer but it lets you know they typically look like a yellow triangle with a black exclamation mark in it.

Information signs:  These are to just tell you things that the computer is running fine and smooth, but always be wary if you have a fault log know that the computer might encounter and error and it’s best to know what you’ve install or uninstalled making if a fault was to arise what things are no longer needed and know would cause a fault making it easier to track it.

Just remember your fault log is the way to fix it, the less information you have put down or an awkward way of writing you will find it difficult to fix the problem if it is to come up in the future, make sure your fault logs is as accurate as you heard or wrote down from the internet gain as much information as you can so that when repeating the process it would take up most of your time