Problem: “My computer is running slowly”
Questions from the technician:
1. What programs do you have installed onto the computer?
2. Is it slow when you are on the internet or just all the time?
3. Have you go any anti-virus on your computer?
4. What age is your computer, are you using windows eight or below e.g. vista, xp, windows 2003
5. How long would you say it takes for your computer to load and turn on?
Possible diagnosis:
Filed becoming corrupted over malware steadily breaking them
Problems with have on start up to many being open and running at once
To many add-ons with the internet
Malware, spyware or virus affecting your computer system
Computer age is affecting how the programs are running as the computer can’t handle it
Ram and hard drive could become faulty with over use
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